ACs Service Division :
Our other core business apart from sales is in the field of
servicing, upgrading and repairs. This department provides the 1st line and 2nd
line support to all over customers and is manned by dedicated and qualified
staff comprising engineers and technicians.
Timely services and repairs are always on our agenda and staffs
are encouraged to use innovative ideas and constantly improve our downtime,
thus waving cost for our customers. It has given us the impetus to constantly
improve and polish our techniques, using the latest available technology today.
Being authorized dealers, we enjoy discounted spare parts
pricing and with this leverage, the benefits are ultimately passed to our
customers. Despite being competitively priced, the customer is assured of genuine
and highest quality replacement parts and additional backed by our own warranty
for added peace of mind.
Our Service Department provides the after sales service for our
customers and to honor our contractual duties. It is managed and administered
by technically competent and qualified personnel. Air conditioning units should
be maintained and checked by professionals for correct operation to prolong the
life and lower the cost of operation. Our After sales service department give
service all working days to the prestige customer.
This includes providing 1st Year warranty claim and repair, 2nd
year onward compressor failure warranty claim and repair.